Products in stock will be sent after the payment is verified within the next 24 hours.
SHIPPING:
For Standard Shipping in the US: 3-5 delivery days.
For International Shipping: 5-7 delivery days.
RETURNS:
RETURNS INSIDE THE U.S:
Returns must be requested within 30 days upon receipt of the order by sending an email to our customer serviceĀ info@silviacobos.com.
Items must be unworn: no odors, no stains, no damages.
A return label will be sent by email for no-sale items. Please bring the package to your closest UPS/USPS.
If you purchased a sale item or during a discount or promotion please return to: 10005 NW 88TH AVE, MEDLEY, FL, 33178. Laura Martinez.
Once the items are received at our warehouse, it takes up to 1 week for a quality control check.
Once approved, we will ship the exchange to the address on file or process a refund depending on the case*
INTERNATIONAL RETURNS (Outside the U.S):
Returns must be requested within 15 days upon receipt of the order by sending an email to our customer service info@silviacobos.com.
Items must be unworn: no odors, no stains, no damages.
A return label will be sent by email. Please bring the package to your closest DHL (or former carrier).
Once the items are received at our warehouse, it takes up to 1 week for quality control check.
Once approved, we will ship the exchange to the address on file or process a refund depending on the case*
*Restrictions apply.
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Weāre happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.
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