Frequently Asked Questions
WHAT IS SILVIA COBOS?
- SILVIA COBOS is a Women’s shoe brand based in Miami, FL, and Manufactured in Colombia, inspired by movement and daily challenges which offers a comfy-chic hand-made alternative to footwear with the perfect balance between quality and comfort at affordable prices. The handcrafted details + unique textures and materials deliver a Shoe that's incredible light and soft to the feet.
OUR PRODUCTION PROCESS
- Innovative and Sustainable handmade techniques that embellish comfortable shoe forms using natural fibers and unique textures along with the best quality leather transformed by talented hands, always with a Women’s perspective for practical and comfortable wearability... And of course, lots of Passion and Love in every step of the process!
HOW TO GET STARTED?
- In order to make a purchase, you must be registered in our system. We invite you to sign up here: https://cata1og.com/pages/create-new-account
- Create an account and follow the instructions.
- Wait for the verification email; it will take up to 12 hours.
- Once you are verified, you will be able to see our products.
- Find the right size and check stock availability for each size and color. We offer online chat with our customer service agents for your convenience.
- Add the selected products to your shopping cart.
- Register your shipping and billing address, and fill the personal information sheet.
- Choose your payment method.
- Verify your shopping cart products, quantity, size, and color (apply in some products) before placing the order.
- After the order is complete, click on the button BUY!
- Wait for the confirmation email of your payment to process your shipment.
HOW IS THE SHIPMENT?
WHAT PAYMENT METHODS DO WE ACCEPT?
- American Express
- Bank Deposits
DO WE OFFER ANY DISCOUNT ON OUR PRODUCTS?
Yes. Once you create an account and our Account Manager approves it, you willget the wholesaler’s discount between 57% - 50% off your purchase
WHAT IS THE MINIMUM ORDER AMOUNT (MOA) TO DO BUSINESS WITH US?
Our Minimum order quantity is 24 pairs / Open Stock (you get to choose Styles, color and size!!)