Returns must be requested within 30 days upon receipt of the order by sending an email to our customer service info@silviacobos.com.
Items must be unworn: no odors, no stains, no damages.
A return label will be sent by email. Please bring the package to your closest UPS/USPS.
Once the items are received at our warehouse, it takes up to 1 week for quality control check.
Once approved, we will ship the exchange to the address on file or process a refund depending on the case*

INTERNATIONAL RETURNS (Outside the U.S):

Returns must be requested within 15 days upon receipt of the order by sending an email to our customer service info@silviacobos.com.
Items must be unworn: no odors, no stains, no damages.
A return label will be sent by email. Please bring the package to your closest DHL (or former carrier).
Once the items are received at our warehouse, it takes up to 1 week for quality control check.
Once approved, we will ship the exchange to the address on file or process a refund depending on the case*

*Restrictions apply.

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