Standard US Shipping:
- Delivery takes 3-5 business days.
- Free shipping on orders over $150 (excluding sale items).
- For orders below $150, a flat shipping rate of $10 applies.
International Shipping:
- Delivery takes approximately 5-7 business days.
- International shipping costs vary depending on your destination country.
- For a more precise quote, feel free to contact our customer service team at info@silviacobos.com.
Additional Information:
- Please note that order processing typically takes 1-2 business days before shipment.
- Once your order ships, you'll receive a notification with tracking information so you can follow your package's journey.
- Weekend and holiday deliveries may vary depending on the carrier's schedule.
Hassle-Free Returns inside US
We want you to love your Silvia Cobos purchase! If something isn't quite right, we offer easy returns within 30 days of receiving your order.
Return policies:
- Request a return: Simply reply to your order confirmation email or send an email to our customer service team at [info@silviacobos.com] within 30 days of receiving your order.
How to return non-sale items:
- Items must be unworn, with all tags attached, and free of odors, stains, or damages.
- Return shipping: We will provide you with a free return shipping label via email.
- Drop off your package: Print the label, attach it to your securely packaged return, and drop it off at your nearest USPS location.
How to return SALE items:
- Return labels will not be provided for sale items.
- For an exchange or store credit, please return your item directly to our store:
Casa Cobos
10890 NW 17th St, SUITE 101 Doral FL 33172,
Please be advised, that you must identify your package with the order number, name, and last name.
- Once you ship your item, email us the tracking number to info@silviacobos.com
Return Processing:
- Once your return arrives at our store, our team will conduct a quick quality check (usually within 1-3 business days).
- We will contact you and provide your return request status
Damages and issues:
Please inspect your order upon reception and contact us in a maximum of 1-3 business days at info@silviacobos.com if the item is defective, or damaged or if you received the wrong item, Provide us a couple of pictures showing the issue so that we can evaluate the item and make it right.
International returns (Outside the U.S):
- Returns must be requested within 15 days of receipt of the order by emailing our customer service info@silviacobos.com.
- Items must be unworn, and free of odors, stains, or damages.
- Return labels will not be provided for international orders. Please return your item to: Casa Cobos
10890 NW 17th St, SUITE 101
Doral, Florida, 33172.
- Once your return arrives at our store, our team will conduct a quick quality check (usually within 1-3 business days).
- International returns will only apply for NO SALE items and will only be processed store credit or refund. Exchanges will not be accepted.
Thanks for your cooperation, if you have any questions or concerns please contact us we will always be happy to help.